If I press “request support” in MySteinberg page I go to an infinite loop of Steinberg pages stating how I can have support, but, apparently, I have no rights to e-mail support.Īs a last note, attempting “Maintenance” via Soft-eLicenser gives the same invalid number error and states “try MAINTENANCE again to solve the problems”. I CANNOT have access to support, for some reason, as well. It’s not logic to have an invalid number because this is a new computer and the only time I tried to use the eLicenser was now, attempting to register Cubase. As I know, that number is unique and depends on the machine. Reading more instructions, I found out I could try activating via the Soft-eLicenser, but I get the following error “This Soft-eLicenser number is not valid”, which does not make sense. I tried it two days later, thinking it was a server issue and the same error came up. If I press Activate/Register, it returns a connection error, which makes no sense since I have all sorts of things running in the internet on the background. Initializing Cubase LE 7, it prompts me if I want to activate the product or follow the trial period. There, it lists my download access code and an activation code, saying “Not yet activated”. I followed the steps to download the product and registered it into MySteinberg account. I’ve recently bought a recorder which came with a license for Cubase LE 7.
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